Privacy policy

Last Updated: July 15, 2026

At Avinest ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Payment information (processed securely by our payment providers; Avinest does not store full payment card details)
  • IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Process payments securely
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations
  • Send promotional emails only if you have chosen to receive them

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

  • Shopify — website hosting, shopping cart, and order management
  • Payment providers — secure payment processing
  • Shipping and logistics partners — order fulfillment and delivery
  • Email service providers — order notifications and customer communications
  • Analytics providers — website performance and usage analysis

These service providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your information.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember items in your shopping cart
  • Keep you signed in during your visit
  • Understand how visitors use our website
  • Improve website performance and functionality
  • Measure the effectiveness of marketing campaigns

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our website uses SSL (Secure Socket Layer) encryption to protect personal information transmitted during checkout and other sensitive interactions. While no method of electronic storage or transmission is completely secure, we continuously work to maintain reasonable security measures.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the ability to know what personal information we collect, request deletion or correction of your information, and opt out of certain data-sharing activities where applicable.

Avinest does not sell your personal information.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, erase, restrict processing, object to processing, and request data portability, where applicable.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies separately.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Avinest

Email: service@avinest.shop
Phone: +1 408-668-2922

Business Address:

Room 102, First Floor

Tianrun Industrial Park

Gaodu Subdistrict, Luozhuang District

Linyi, Shandong 276017

China